Contact Us

We're here to help and ready to provide any information you may have about us, our products and our services.

Report and block your lost or stolen card

If your Regional Australia Bank Credit Card, Visa Debit Card or Access Card has been lost or stolen, please contact us on 1800 139 241 immediately so we can stop all transactions on your account. See our Lost or Stolen Card page for information on how to block your card though our Mobile Banking App or what to do if you're overseas.

To contact us, call us using the numbers below, use the form to send us your enquiry or feedback down or pop into your nearest branch and we'll do our best to answer any questions you may have.

Our Service Support Centre opening hours are;
Monday - Friday 8:00 am to 6:00 pm
Saturday 8:30 am to 12:00 pm

General Enquiries

132 067

Lost or Stolen Cards (24/7)

1800 139 241

International Number

+61 2 8775 9181

Phone Banking Service

1300 363 777

View the Regional Australia Bank Credit Guide.

We will collect, use and retain information entered as part of this form in accordance with our privacy policy.

Head Offices

Street Address:

Technology Park
Madgwick Drive, Armidale NSW 2350

Post Address: 

PO Box U631 Armidale NSW 2351


[email protected]



Swift Code:



02 6776 0430

Service Support Centre Opening Hours:

Monday - Friday 8:00am to 6:00pm
Saturday 8:30am to 12:00pm

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